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Profi Insurance

Kategoria

Custom Development

Klient

Profi Poistenie

Realizácia

3 weeks

For Profi Insurance, we created a website that transforms a local insurance office into a full-fledged online channel for closing insurance deals. A key feature of the site is a custom insurance calculator connected to external insurance software, allowing visitors to calculate their premium for free, compare offers from multiple insurers, and purchase insurance online without visiting a branch. The website covers third-party liability, comprehensive, travel, property, and life insurance, while also presenting additional financial services including investment consulting, leasing, loans, and mortgages.
(VÍZIA)
The vision was to connect two worlds that often contradict each other: the personal approach of a local insurance office and the speed of a digital channel. A client who wants everything solved online can manage it independently via the calculator and forms. A client who prefers personal contact can quickly find the nearest branch and contact information for an advisor. The website was meant to serve both groups without compromises, while also reducing the manual work of the team by having the calculator take over routine computations and comparisons.
(PROBLÉM)
Insurance brokers' websites often only offer a contact form and a wait for a response. Customers do not find out the price until someone calls them. By 2026, this is inadequate. People want instant answers, comparisons, and the ability to purchase insurance from their couch at ten in the evening. The second problem is lack of clarity. Insurance is an opaque product filled with conditions and exceptions for most people. The website needed to simplify this complexity without misleading. Clear explanations of types of insurance, transparent price comparisons, and a straightforward process without hidden steps.
(NÁŠ POSTUP)
We designed the website to minimize the steps from the question "How much will it cost me?" to signing the insurance policy. The entire UX flow of the calculator was built to ensure that visitors do not need to understand insurance terminology. Simple forms, clear steps, and results in the form of comparisons of offers from multiple insurers in seconds. Technically, we connected the calculator to external insurance systems and comparison tools that load current prices and insurer conditions in real time. The result is a seamless process from calculation to comparison and online closing of insurance, linked with the option to contact a personal advisor at branches in Čadca and Žilina.
(POTREBY UŽÍVATEĽA)
A driver needs to quickly secure third-party liability insurance and wants to know which insurer offers the best price for their car. A family is looking for travel insurance before their vacation and wishes to compare options in minutes. A property owner is dealing with property insurance and needs advice on coverage extent. For simpler products, the website offers a fully automated process from calculation to closing. For more complex cases, it connects the customer with a personal advisor, who already has access to pre-filled data from the calculator, making consultations faster and more efficient for both parties.
(VÝZVY)
The biggest challenge was the technical integration of the insurance calculator with external systems. Each insurer provides data in a different format, with varying parameters and computation logic. The calculator must process, unify, and display these data in real-time for the visitor to understand, even those without insurance experience. Additionally, the computation must be accurate, as the customer is signing a real contract based on it. Besides the technical aspects, we also addressed regulatory requirements for displaying financial products and ensuring the protection of sensitive personal data entered by clients into the calculator.
(USER CENTRIC)
The website is designed for individuals who want to resolve insurance quickly and without stress. Whether dealing with mandatory car insurance, comprehensive insurance, or travel insurance before a vacation, the journey is the same. They select the type of insurance, enter basic data, and the calculator displays a comparison of offers with prices. If desired, they can immediately close the insurance online. If uncertain, they can reach out to an advisor with a single click. No waiting for an offer, no re-entering data between systems, no unnecessary steps.